At Shree Sadguru Market, customer satisfaction is our priority. We strive to provide you with the best seasonal and festival products. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.
- Eligibility for Returns
Returns are accepted only if:
The product is defective, damaged, or incorrect.
The request is made within 7 days of delivery.
Products must be unused, unworn, and in their original packaging with tags intact.
- Non-Returnable Items
Products that have been used, washed, or altered.
Items purchased during clearance or special promotions (unless defective).
Personal or hygiene-related items.
- Return Process
Contact us at [your email / phone number] within 7 days of delivery.
Provide order details, reason for return, and clear photos (if product is damaged/defective).
Once approved, ship the product back to us (shipping details will be provided).
- Refunds
Refunds will be processed only after the returned product is inspected and approved.
Refunds will be issued via the original payment method within 7–10 business days.
If the returned item is not eligible, it will be sent back to the customer.
- Exchanges
If you prefer an exchange (same product replacement), we will ship the replacement once the returned item is received and approved.
Exchange depends on stock availability.
- Shipping Costs
Customers are responsible for return shipping costs (unless the product is defective or wrong item delivered).
In case of defective/incorrect products, return shipping costs will be borne by Shree Sadguru Market.